Don is a widely respected industry analyst, author, and corporate strategist with expertise in business- and marketing-focused application of technology. He lectures and writes frequently on the topics of online marketing technologies, content management, high-end application development, knowledge management, and globalization. Click here for a list of recent publications and presentations.

Don is the founder and president of Common Sense Advisory, a consultancy committed to improving the quality of international business on the Web and the efficiency of the online and offline operations that support it. He and his business partner Renato Beninatto are widely recognized experts and thought leaders in the convergence of the Internet and globalization.

Previously Don was the vice president of corporate strategy at Idiom Technologies, a supplier of software and services for globalizing businesses. Prior to Idiom, he was a principal analyst at Forrester Research where he wrote trend-setting reports and consulted to senior management at Global 2000 companies. While at Forrester, Don initiated the firm's coverage of content management (1996), application development for strategic Internet systems (1994), digital marketing technologies (1998), ethnic marketing (1998), knowledge management (1996), and business globalization (1996).

In the 1980s Don co-founded Interbase Software, developer of the era's most technologically advanced relational database server and was a key contributor to Digital Equipment Corporation's information management offerings (now part of Hewlett Packard and Oracle). Before deciding in 1980 that software would define his future, Don labored in the ivory tower of academe, focusing on generative grammar, computational linguistics, and the historical phonology of Slavic languages. He holds graduate degrees from Brown University and the State University of New York, and has also studied at Charles University, Moscow State University, the Moscow Linguistic University, and at ILISA in Costa Rica.